HIA Explained
The HIA agreement, or Housing Industry Association agreement, is the contract under which your project's construction will proceed. The HIA can be difficult to understand at times, so we have complied explanations for the clauses and the questions and answers to help guide and educate future clients on their rights and obligations.
Check out Example HIA Contract that provide a clear and concise example of what an HIA contract looks like, helping you to understand the importance and structure of these agreements.
Note:This is a simplified example of a standard HIA contract. Actual contracts may include additional clauses and specific details tailored to individual projects. For more information and a detailed template.
Clause 3. The Building works
1. The builder must finish the building works according to the contract, and all relevant laws and statutory requirements.
Basic explanation of clause 3.1:This means CGFB must follow the terms of the HIA, the ACT laws and requirements for the work done on site by the builder.
Customer Question and Answers about clause 3.1:
Am I entitled to rights under the Competition and Consumer Act 2010?
Yes. For the work done on site, you are entitled to all relevant laws conferred under Territory or Commonwealth statute.
QAID: 838
2. Special conditions of contract are listed in Schedule 2.
Access to the building site by the owners and associated visitors will require a written request and authorisation by the builder including a site induction after the stage that site fencing has been installed.
Access to the site by any external contractors will require a written request and authorisation by the builder including a site induction after the stage that site fencing has been installed. Contractors will also be required to provide a copy of public liability insurance and white cards for all workers who intend to access the site.
Owners will be responsible to inform their home and contents insurer of the work to be completed on the property. At the stage the project is handed over/completed owners are responsible to inform their insurer the work is complete.
This agreement is to be read in conjunction with the Customer Project Proposal, signed date......
Basic explanation of clause 3.2: The special conditions listed in the HIA include authorised access to the building site, external contractors need authorised access to the site after fencing, and that the owners will be responsible for informing CGFB of the work to be done, and to inform their insurer that the work is complete.
Customer Question and Answers about clause 3.2:
What are special conditions?
Special conditions confer extra rights and obligations that are not listed in the standard contract. These serve as protection for both the owner and the builder.
QAID: 839
3. Items excluded from the contract are listed in Schedule 3.
The owner acknowledges that the builder will not be responsible for the supply and installation of materials, goods or the provision of services that are listed below. Nor will the builder be responsible for the rectification of any defective or unfinished work of the owner.
Removal and associated costs of any asbestos containing material that is not reasonably visible during the preparation and planning process, that is found during site work.
Removal of any tree stumps, waste or other contamination that is not reasonably visible before the preparation and planning process, that is found during site work.
Upgrades to existing property infrastructure that is not included in the project proposal Unless detailed in the Customer Project Proposal
Security of pets from entering the fenced site area.
Excavation in rock has not been included.
Basic explanation of clause 3.3: CGFB does not cover any removal or other costs of asbestos found during site work but was not reasonably visible before site work began. Similarly, any tree stumps, waste or other contamination that was not reasonably visible before the site work began is not covered. Excavation of rocks and ensuring security of pets in the fenced site area is not covered.
Customer Question and Answers about clause 3.3:
My pet got into the fenced site and was injured, who is liable?
CGFB is not liable for the security of pets in fenced areas of the site.
QAID: 840
Asbestos was found after site work begun, is this included in contract price?
No, any asbestos removal or cost associated with asbestos is not covered within the contract.
QAID: 841
Rock is preventing work commencement, who pays to get it removed? Will this affect the time for completion?
This is a cost payable by the owner as excavation of rock or any material that cannot be readily excavated by a backhoe are not covered in the contract.
QAID: 842
Clause 4. Essential Information
1. The owner must give the following essential information to the builder within 90 days after the contract is signed:
(a) details of any easements, covenants, encumbrances and caveats affecting the land; and
(b) written proof that the owner owns the land (eg a certificate of title or a rates notice) or is otherwise entitled to build on the land; and
(c) written proof that the owner can pay the builder (eg a letter from a lending authority); and
(d) written proof that any loan has been approved by the lending authority, and that any mortgage papers have been signed; or
(e) evidence of funds held in a bank account, term deposit, etc. if a lending authority is not being used; and
(f) all necessary building and planning approvals, unless the builder obtains them under Clause 7; and
(g) proof that all other statutory obligations of the owner are satisfied.
Basic explanation of clause 4.1: Information required for the building process must be provided to CGFB within 90 working days after the contract is signed.
Customer Question and Answers about clause 4.1:
What if I don’t have bank approval yet?
TBD
QAID: 843
2. If the owner does not give the builder all essential information under Clause 4(1) within 90 days after the contract is signed the builder may give the owner a written notice to end the contract and in which case the builder is entitled to retain the deposit or an amount calculated in accordance with Clause 25.8, whichever is the greater.
Customer Question and Answers about clause 4.2:
What happens if the documents are not provided within the 90 working day timeframe?
CGFB has the contractual right to terminate the agreement through written notice and claim any money owed until that period or the deposit paid.
QAID: 844
Clause 5. When the builder must start
Unless the parties otherwise agree in writing, the builder must commence the building works within 15 days of receiving all of the essential information in Clause 4.
Customer Question and Answers about clause 5:
I have given all the information but not had construction commence after 15 working days, what am I entitled to?
CGFB has the contractual right to terminate the agreement through written notice and claim any money owed until that period or the deposit paid.
QAID: 845
Clause 6. When the builder must finish
1. The building works must reach the stage of practical completion by the completion time.
Customer Question and Answers about clause 6.1:
What does practical completion mean?
Practical completion means that the building works have reached the stage where the builder certifies that they have been completed in accordance with the contract, except for minor omissions and, where applicable, has done all that the builder is required to do under the contract to enable a certificate of occupancy to be obtained.
QAID: 846
What if my certificate of occupancy has not been issued?
The HIA does not state that any payments are dependent on the certificate of occupancy being issued, just that the project has been completed enough that the certificate could be issued.
QAID: 847
What if there are minor warranty issues? E.g. scratches, chips in veneer etc.
Minor issues, if they do not impact on the ability to receive a certificate of occupancy, do not inhibit practical completion.
QAID: 848
What if there are major warranty issues?
Major issues must be rectified by CGFB and notified with a written and signed list of any work required by the contract within 5 days, otherwise the owner must pay the full amount. See Clause 23 for more information.
QAID: 849
2. The completion time may be extended in certain circumstances (see Clause 22).
Basic explanation of clause 6.2: Completion time refers to the time for practical completion. The building work completion time is no more than 160 working days after commencement, unless circumstances cause time delays.
Customer Question and Answers about clause 6.2:
Clause 7. Planning and building approvals
1. The person identified in Item 8 of Schedule 1 will obtain and pay for all planning and building approvals.
Customer Question and Answers about clause 7.1:
Who is responsible for the cost of building and planning approvals?
CGFB agrees to absorb the cost of attaining planning and building approvals as required by the ACT government.
QAID: 851
2. If the builder is named in Item 8 of Schedule 1, the owner agrees to sign all documents and do all acts as requested by the builder to enable the builder to obtain all necessary permissions, consents and authorities on behalf of the owner.
Basic explanation of clause 7.2: The builder agrees to authorise CGFB to obtain necessary information required for the project.
3. The person identified in Item 8 of Schedule 1 must obtain all approvals within 90 days of signing the contract.
Basic explanation of clause 7.3: Planning and building approval must be obtained by CGFB within 90 working days.
Clause 8. Documentation and copyright
1. The owner indemnifies the builder for any claim for breach of copyright or moral rights, if the builder carries out the building work according to plans which are:
(a) supplied by the owner;
(b) prepared under the instruction of the owner; or
(c) prepared from sketches supplied by the owner.
Basic explanation of clause 8.1: If another company’s plans are used in violation of their copyright of the plans, the owner owes compensation to CGFB.
Customer Question and Answers about clause 8.1:
I want to use plans prepared by someone other than CGFB, is that allowed?
So long as appropriate copyright approval has been met, there is no contractual issue with using another set of plans. Any breach of copyright or moral rights to plans supplied or otherwise prepared by the owner requires compensation to be paid to CGFB.
QAID: 852
2. The builder owns the copyright in any documents prepared by the builder.
Customer Question and Answers about clause 8.2:
What if I decide to cancel the project after the design phase, can I use the designs prepared by CGFB?
No. Unless explicit consent has been given, the designs and prepared documents are copyrighted by CGFB and cannot be used by a different company.
QAID: 853
Clause 9. The contract price
1. The owner must pay the builder the contract price in the manner stated elsewhere in the contract (see Clauses 12 and 23).
Deposit
Should not exceed $10,000
Adjusted by $1.00 to allow for rounding
Planning Approvals Submitted
Planning approval plans and documents have been submitted for planning approval
Floor System Complete
Structural floor system is complete with services to floor level
Wall and Roof Frames Complete
Wall and roof frames are complete and braced
Close Up Complete
The building is lockable and watertight. Windows, wall cladding, roof coverings, eaves and external doors are installed. Excludes garage doors
Fixings Complete
Interior doors and trims are complete. Excludes joinery cabinets.
Painting Complete
Interior and exterior painting is complete.
Project Completion
Project walk through has been conducted and owners have signed off on their satisfaction with the project
Total
Basic explanation of clause 9.1: Clause 9 refers to the progress payments outlined in Schedule 1 of your HIA.
Customer Question and Answers about clause 9.1:
When do I have to pay my progress payments?
Progress payments are due per the issued invoice, any issues with the project outside of the stages listed do not affect the schedule of the payments. Clause 12 of the HIA gives more regulations about how progress payment and interest operate.
QAID: 854
2. The contract price may vary (see Clauses 12.3, 13, 17, 18, 19, 21 and 22).
Basic explanation of clause 9.2: Contract price may change dependent on interest arising from non-payment, if the price of prime cost items,
Customer Question and Answers about clause 9.2:
When are adjustments to the contract price added or retracted?
The variation to the contract price is paid at the next progress payment stage.
QAID: 855
3. If there is more than one owner, the obligations in the contract apply to each of them individually and to all of them as a group.
Basic explanation of clause 9.3: The owners are responsible for executing the contract, both individually (i.e. both signing required forms) and as a group (i.e. making payment)
Customer Question and Answers about clause 9.3:
Clause 10. Security of money
Unless otherwise agreed, the owner must deposit that part of the contract price not supplied by the lending authority, into a separate bank account in the name of the owner. The owner and the builder must be joint signatories to this account.
Basic explanation of clause 10: This money is effectively trust money which acts as a security measure to protect CGFB against loss in the event of bankruptcy of the owner.
Customer Question and Answers about clause 10:
Clause 10 in the HIA Agreement - Security of money
This caluse can be deleted as we feel it is overly onerous. If you feel that you won't have the necessary funds please disclose as soon as you are aware.
QAID: 294
Clause 11. Deposit
The owner must pay the builder the deposit set out in Item 13 of Schedule 1, at the time when the contract is signed.
Basic explanation of clause 11: The set deposit in the contract (no more than $10,000) is due for payment once the contract has been signed.
Clause 12. Progress payments
1. The builder must give the owner a written claim for each progress payment at each stage set out in Item 13 of Schedule 1.
Basic explanation of clause 12.1: The progress payments will be issued as invoices and due when issued.
Customer Question and Answers about clause 12.1:
When are my progress payments due?
Progress payments are due once invoiced, if unpaid after 5 days after issuing CGFB is entitled to charge interest at a rate of 14%.
QAID: 857
2. The owner must make progress payments on completion of each of the stages set out in Item 13 of Schedule 1. Payment must be made within 5 days after receiving a progress claim from the builder.
Basic explanation of clause 12.2: Payments for the progress payments are due 5 working days after being issued.
3. If the owner does not make a progress payment or any payment after it becomes due, the builder is entitled:
(a) to interest on the unpaid amount, at the rate set out in Item 11 of Schedule 1. This is calculated from the date when the payment was due until the date when the payment is made; and
(b) to suspend the building works in accordance with the suspension of the building works under Clause 24. The builder must notify the owner in writing of the intention to suspend the building works due to non-payment of a progress payment claim. The builder is to recommence the building works within a reasonable time after the owner has given the builder written notice that the outstanding amount has been paid in full.
Basic explanation of clause 12.3: Interest begins accumulating 5 days after issuance at a rate of 14%. CGFB retains the right to notify of suspension of building works based on non-payment until the amount, including interest has been paid in full.
Clause 13. Survey of the site
1. If the boundaries of the land, the location of the site or the siting of the building works are unclear, the builder must write to the owner asking the owner to arrange and pay for a survey.
Basic explanation of clause 13.1: Should the site's location, boundary of land or site is unclear, the builder must ask the owner to arrange the survey and pay costs.
Customer Question and Answers about clause 13.1:
2. If the owner does not engage a surveyor within 5 days after receiving the letter, the builder may do so. If the builder engages a surveyor, this is deemed a variation to the contract (see Clause 21).
Basic explanation of clause 13.2: If CGFB engages in a survey cost that is the responsibility of the owner to acquire, the cost of the contract will change to reflect that cost and the difference applied to the next progress payment.
Clause 14. Access to the site
1. The owner gives the builder exclusive access to and possession of the site to carry out the building works.
2. The builder has the owner's authority to allow or refuse anyone access, and may order unauthorised people from the site.
3. The owner and any authorised officer of the lending authority, may go on to the site to inspect the work at a reasonable time during normal working hours, as long as it does not delay the progress of the building works.
4. The builder retains ownership of all supplied materials which are not used in the building works. The builder also owns all recovered and demolished material. The builder will remove all unused, recovered and demolished materials from the site.
Basic explanation of clause 14.2: Any materials left over after the project, including demolished materials belong to CGFB and it is CGFB’s responsibility to remove the materials from the site.
5. Where it is agreed that the owner will remain in residence in an existing building during the building works the owner:
(a) must give the builder free and uninterrupted access to the site;
(b) must secure any animals so that they do not interfere with, or prevent access to, the site; and
(c) is responsible for the care of all household items, floor coverings and fittings.
6. The owner and the owner's agents, contractors and invitees must comply with the builder's occupational health and safety requirements
Basic explanation of clause 14.6: People on the site, including the owner and their invitees, must follow CGFB health and safety requirements.
Clause 15. Insurance and risk
1. The builder must insure for loss or damage to the building works by accident, theft, fire, explosion, lightning, hail, storm and tempest, vandalism, civil commotion and against personal injury, death, property loss or damage arising from the building works. If so requested by the owner, the insurance policy must note the names of the owner and the lending authority.
2. The builder must obtain public liability insurance in relation to the building works to a minimum cover of $5 million for any one claim.
3. The builder must show proof of these insurances if the owner so requests.
4. The builder must have workers' compensation insurance for the builder's own employees.
5. The builder is not responsible for any loss or liability arising from something done or not done by the owner. The builder is also not responsible for any loss or damage caused by war or terrorism.
6. Unless otherwise stated elsewhere in the contract, the builder is not responsible for:
(a) loss or damage to the owner's property or for property for which the owner is responsible that is left on the site;
(b) subject to paragraph(c) below, any defect, structural deficiency, settlement or deterioration in the existing building except to the extent that it is caused by the builder failing to take reasonable care in the carrying out of the building works;
(c) damage to ceilings in the existing building except to the extent that it is caused by the builder failing to take reasonable care in carrying out the building works, but then only to the extent of repairing and excluding any repainting;
(d) damage to paths, gardens, driveways, trees, lawns and other landscaping;
(e) the restoration of areas affected by the building works to their original condition.
Customer Question and Answers about clause 15.6:
What damage is the builder not responsible for?
Unless otherwise stated elsewhere in the contract, the builder is not responsible for:
(a) loss or damage to the owner's property or for property for which the owner is responsible that is left on the site;
(b) subject to paragraph(c) below, any defect, structural deficiency, settlement or deterioration in the existing building except to the extent that it is caused by the builder failing to take reasonable care in the carrying out of the building works;
(c) damage to ceilings in the existing building except to the extent that it is caused by the builder failing to take reasonable care in carrying out the building works, but then only to the extent of repairing and excluding any repainting;
(d) damage to paths, gardens, driveways, trees, lawns and other landscaping;
(e) the restoration of areas affected by the building works to their original condition.
QAID: 859
7. The owner must:
(a) keep and maintain until the date of practical completion, a home and contents insurance policy which includes public liability cover over the existing building, the site and all of the owner's property on the land including cover against fire, burglary, storm and tempest; and
(b) before the builder commences the building works, notify the insurer of that insurance policy that the building works are to be carried out.
Customer Question and Answers about clause 15.7:
What insurance policy do owners need?
TBD
QAID: 860
Clause 16. Guarantor(s)
1. The guarantor(s) guarantees that the owner, at the times agreed to in the contract, will punctually perform all obligations under the contract.
2. The guarantor(s) indemnifies the builder. This means that the guarantor(s) must pay back to the builder any money the builder pays out for loss or damage that:
(a) is caused by the owner not paying the guaranteed money on time;
or
(b) arises from legal action, claims, compensation costs or legal fees or expenses; or
(c) is caused by the owner not doing everything the owner promises to do under the contract.
3. This guarantee and indemnity continues until the builder receives all of this money.
Basic explanation of clause 16.2: There is no time limit on the payment being due until the money has been paid according to the contract. The terms of the contract continue until completion.
4. If there is more than one guarantor the obligations in the contract apply to them individually and to all of them as a group.
5. This guarantee and indemnity shall not be discharged, released or otherwise affected by:
(a) a variation to the contract;
(b) waiver by the builder of any breach, failure or default of the owner; or
(c) anything which, under the law relating to sureties, would have such effect, but for this provision.
Basic explanation of clause 16.5: The contract and the rights and obligations conferred by the contract is not affected by cost variation or breaches that have been waived by the builder.
Clause 17. Prime cost items
1. Prime costs are allowances for the supply only of goods included in the contract price. These are listed in Schedule 4. Each prime cost item must have the allowance listed next to it.
Basic explanation of clause 17.1: Prime goods are goods or materials that have not been selected and are unknown prior to entering into a contract. Therefore, the items listed under ‘prime goods’ may vary the contract price. So, if the cost of the goods is less than the contract set out, the cost owed will be lower. The same is true if the prime goods are higher cost than set out in the contract. See Clause 17(4) and 17(5).
Customer Question and Answers about clause 17.1:
Prime cost items, what are they and do they have a margin associated?
These are your allowances relating to your project proposal. There is no margin associated and we do not receive any rebates from our suppliers. This is so clients can choose any item they desire during the inclusions process.
QAID: 548
Why are there two different floor coverings prices in the prime costs
One allowance is for living areas at $80/sqm, the other allowance is for bedrooms at $50/sqm. This is detailed in the project proposal; these allowances are for supply and install.
QAID: 549
2. The owner must select such a prime cost item or an item required for a provisional sum item in sufficient time to ensure that there is no delay as required by the builder to the building works. If an item selected by the owner is unavailable and the owner fails to give timely directions regarding the selection of an alternative item, the builder may select a comparable alternative item.
Basic explanation of clause 17.2: The owner selects the prime cost items. If the owner does not select in a reasonable amount of time, or if the item is unavailable CGFB may select a comparable item as an alternate.
3. The price of each prime cost item must be calculated separately.
4. If the actual cost is less than the prime cost item allowance, the difference is deducted from the contract price.
5. If the actual price is more than the prime cost item allowance, the total difference and the builder's margin applied to that difference is added to the contract price.
6. Payment for any adjustments to the contract price under this clause must be made at the next progress payment stage.
Clause 18. Provisional sums
1. Provisional sums are allowances included in the contract price for work including the supply and installation of goods and services which cannot be entirely foreseen, defined or detailed at the time of signing the contract. These are listed in Schedule 5. Each provisional sum item must have the allowance listed next to it.
Basic explanation of clause 18.1: CGFB does not provide any provisional sums to vary the contract price for supply and installation of goods and services. Provisions under clause 18 do not apply to HIAs from CGFB.
2. The price of each provisional sum item must be calculated separately.
3. If the actual price is less than the provisional sum item allowance, the difference is deducted from the contract price.
4. If the actual price is more than the provisional sum item allowance, the total of the difference and the builder's margin applied to that difference is added to the contract price.
5. Payment for any adjustments to the contract price under this clause must be made at the next progress payment stage.
Clause 19. Goods and services supplied by the owner
1. The goods and services supplied by the owner stated in Schedule 3 must be suitable for inclusion into the building works and supplied or completed in the time reasonably nominated by the builder. If not, the builder may supply the goods or services and this is a deemed variation (see Clause 21).
Basic explanation of clause 19.1: If goods and services provided by the builder but are not suitable for the project or not supplied in a reasonable time, CGFB can vary the cost of the contract to cover this expense.
Customer Question and Answers about clause 19.1:
2. The owner indemnifies the builder for loss or damage caused by:
(a) the owner's delay in supplying or completing the goods and services; and
(b) the goods and services supplied by the owner being unsuitable.
Basic explanation of clause 19.2: Any cost arising from loss or damage caused by a delay in supplying goods and services and those goods and services being unsuitable are payable to CGFB.
Clause 20. Builder's employees or subcontractors
The owner or an authorised officer of the lending authority must not give directions to the builder's employees, subcontractors or suppliers without the builder's written consent. This applies on the site and anywhere else.
Clause 21. Variation to the building works
1. Deemed variations will be necessary if:
(a) statutory authorities require them;
(b) the law has changed since the date of the contract;
(c) there are differences or errors in the plans and specifications provided by the owner;
(d) the site needs to be surveyed (see Clause 13);
(e) the builder does not receive goods and services supplied by the owner on time (See Clause 19);
(f) the surface or sub-soil conditions of the land (including rock) or an existing building will not support or is likely to affect the building works;
(g) specified materials become unavailable; or
(h) something happens that the builder could not reasonably have foreseen.
In each of these cases the price for the variation, including an amount for the builder's margin, is added to the contract price. Payment for the variation must be made at the next progress stage.
Basic explanation of clause 21.1: Clause 21 outlines how the contract price can vary both from occurrences that happen throughout the project (e.g. if the statutory authorities require a change) or if the owner wants to vary the scope of the project. In which case, both CGFB and the owner must sign an agreement authorising the variation to the project. CGFB retains the right to refuse a variation.
2. The owner and the builder may agree in writing to vary the building works.
3. If the owner asks for a variation, the builder must reply in writing to the owner within 5 days of the request, or as soon as is reasonably practicable. The owner is, at the builder's election, to pay the administration fee stated in Item 14 of Schedule 1 for any variation requested by the owner.
4. The builder has the right to refuse a variation.
5. The builder and the owner must both agree in writing to the variation, its details and how much it will cost or save prior to commencement of the variation work.
6. The price or cost of the variation, as the case may be, is added to or deducted from the contract price. Payment for the variation must be made at the next progress payment stage (unless a different time is stated in the variation agreement). Any credit to the owner is to be made to the final progress claim.
Basic explanation of clause 21.6: Any change to the price as a result of variation must be done at the next payment stage.
Clause 22. Delays and extensions of time
1. The completion time will be extended if the building works are delayed because of:
(a) a variation;
(b) any suspension of the building works beyond the builder's control or under the contract;
(c) bad weather conditions that affect the building works;
(d) disputes with neighbouring owners or residents, or proceedings brought or threatened by them, that are out of the builder's control;
(e) civil commotion or industrial action affecting the work of sub- contractors, tradespeople, a manufacturer or a supplier of materials for the building works;
(f) anything done or not done by the owner;
(g) delays in getting any approvals that are out of the builder's control;
(h) the industry shutdown during the 25 day period beginning on or about 22 December each year;
(i) delay in the supply of materials selected by the owner;
(j) an "act of God", fire, earthquake or explosion;
(k) any discrepancy in the plans and specifications which is not the fault of the builder; or
(l) the need for a survey of the site or the land.
Basic explanation of clause 22.1: Practical completion of the building works can be extended for a number of reasons, including but not limited to: poor weather conditions, disputes with owners, delays in approval from the ACT Planning department. In the case of extension CGFB must send a letter advising the owner of the change in completion date within 5 days of becoming aware of the issue.
Customer Question and Answers about clause 22:
Clause 22. Delays and extensions of time. Mentions that the owner must chose items in sufficient time, this is not clear, what is the time frame for this?
We will provide opportunties
- We will not start building until all inclusions and variations have been signed off.
- We will provide written reminders on your inclusions choices progression on a weekly basis.
- We have invested in inclusions co-ordinators who are accountable to help you document and assist with making inclusions decisions.
- As a part of our process, we will not commence construction until all variations and inclusions have been signed off and are in agreement with you, our client.
If delays occur in finalising your inclusions and selections- the completion time will be extended.
QAID: 296
2. The builder must notify the owner in writing within 5 days of becoming aware that the building works will be delayed. The builder must set out in the notice the reasons for the delay and how much extra time is needed.
3. Except for the industry shutdown referred to in Clause 22.1(h), the builder shall be entitled to an increase in the contract price, but only if the delay results in an increase to the costs of the builder. The builder must include this amount in the next progress claim.
Clause 23. Practical completion
1. When the building works have reached the stage of practical completion, the builder must give the owner a notice of practical completion and the final progress claim.
Basic explanation of clause 23.1: Practical completion is the stage at which the project is complete except for minor omissions and could be issued a certificate of occupancy for the project. The notice of practical completion is typically given by CGFB through invoicing.
2. Within 5 days, the owner and the builder must meet together to inspect the building works. The owner must give the builder a written and signed list of any work required by the contract which the owner claims is defective or unfinished and which is to be rectified or done for practical completion to be reached. If the owner fails to do so within 5 days, the owner must immediately pay the amount of the final progress claim.
Basic explanation of clause 23.2: Following walk through the owner must given written and signed notice about the defective or unfinished work that is needed to reach practical completion. If no notice is given within 5 days of the walkthrough the owner must pay the progress payment.
3. The builder must promptly rectify the listed defective or unfinished work in accordance with the contract.
4. When the builder has rectified the listed defective or unfinished work necessary to reach the stage of practical completion, the builder must notify the owner. The owner must pay the final progress payment in full within 5 days of receiving the notice.
5. The owner must not take possession of the building works without the builder's consent until all outstanding money owed to the builder is paid.
Basic explanation of clause 23.5: The owner needs to wait until the builder has consented and all money paid to take possession of the building works.
6. The owner may be entitled to liquidated damages if the building works are not finished by the completion time. These damages are calculated by the extra time taken to finish the work, at the rate set out in Item 12 of Schedule 1. If the rate set out is zero or nil, then the owner is not entitled to damages.
Basic explanation of clause 23.6: Should the project completion run beyond the set completion date without extension, then the owner is entitled to $1,750.00 per week calculated on a daily basis.
7. Within 65 days after the date of practical completion, the owner must provide the builder with a written list of the claimed defects if any, in the building works. The builder must within 15 days after the expiry of the 65 day period rectify the defects resulting from work or materials not being in accordance with the contract.
Basic explanation of clause 23.7: The owner must provide written notice of any defects within 65 days and CGFB must rectify the defects that are not in accordance with the contract in 15 working days.
8. Where the builder is required to rectify claimed defects as notified by the owner, the owner must allow reasonable access to the property for these works to be completed. Access to the property will need to be provided at suitable times as reasonably required by the builder in order to rectify the defects
Clause 24. Suspending the building works
1. If the owner breaches the contract, the builder may suspend the building works by notifying the owner in writing. This right is additional to that in Clause 12.3.
Basic explanation of clause 24.1: Any violation of the contract by the owner entitles CGFB to suspend building work through notice in writing. Any suspension of the building works due to the owner breach constitutes an extension of completion time.
2. If the owner corrects the breach within 5 days of the builder's notice, the building works must resume within a reasonable timeframe of the builder being notified of the owner's correction of the breach
Basic explanation of clause 24.2: If there has been a breach of the HIA by the owner and the breach is rectified in 5 days, the building works must resume within a reasonable time frame after the owner notifies CGFB that the breach has been fixed.
Clause 25. Ending the contract
1. If the owner breaches the contract the builder may suspend the building works and must notify the owner of the breach in writing by certified mail or personal service.
2. The builder may end the contract if:
(a) 10 days have passed since the builder gave notice of the breach;
(b) the owner is still in breach of the contract; and
(c) the builder notifies the owner in writing by certified mail or personal service that the contract is at an end.
Basic explanation of clause 25.2:CGFB retains the right to terminate the contract if the owner has not responded to the breach within 10 days, if the owner is still in breach of the contract and CGFB gives notice through certified mail or personal service that the contract has been terminated.
3. If the owner disputes the builder's notice before the contract is ended, the owner must notify the builder in writing by certified mail or personal service. The builder may suspend the building works and the dispute must be taken to dispute resolution (see Clause 26).
Basic explanation of clause 25.3: If the owner does not agree with the notice of breach before the termination of the contract, the owner must communicate this through certified mail or personal service.
4. If the builder breaches the contract, the owner must notify the builder of the breach in writing by certified mail or personal service.
Basic explanation of clause 25.4:If CGFB breaches the contract, the notification by the owner must be sent through certified mail or personal service.
5. The owner may end the contract if:
(a) 10 days have passed since the owner gave notice of the breach;
(b) the builder is still in breach of the contract; and
(c) the owner notifies the builder in writing by certified mail or personal service that the contract is at an end.
Basic explanation of clause 25.5: The owner retains the right to terminate the contract if CGFB has not responded to the breach within 10 days, if CGFB is still in breach of the contract and the owner gives notice through certified mail or personal service that the contract has been terminated.
6. If the builder disputes the owner's notice before the contract is ended, the builder must notify the owner in writing by certified mail or personal service. The builder may suspend the building works and the dispute must be taken to dispute resolution (see Clause 26).
7. The owner or the builder may also end the contract by written agreement or by sending the other written notice by certified mail or personal service:
(a) if the other becomes bankrupt or goes into liquidation;
(b) if a deemed variation makes the contract price rise by more than 10 percent; or
(c) if planning or building approvals cannot be obtained within the time specified in Clause 7.
Basic explanation of clause 25.7:If the owner becomes bankrupt, variation of the contract increases the price by over 10% or if the building approvals cannot be obtained in the 90 working days after the signing of the contract, assuming no extension has been given, then the contract can be terminated through written agreement.
8. If the contract is ended, then the owner must pay as a debt due and payable:
(a) the cost of the building works to date;
(b) the cost of any materials on the site or already ordered from suppliers;
(c) the cost of leaving the site;
(d) the builder's margin, applied to the total of (a) plus (b) plus (c);
(e) default interest on any unpaid monies under Clause 12.3(a); and
(f) all other costs and losses incurred by the builder as a consequence of this contract being ended.
Basic explanation of clause 25.8: If the contract is terminated for any reason, the owner must pay all amounts owing, including the losses incurred as a consequence of the contract being ended.
9. Nothing in this Clause prejudices the right of a party to recover damages or exercise any other right or remedy against the other party for breach (including repudiatory breach) of contract.
Basic explanation of clause 25.9: Even if the owner pays the debt owed to CGFB, both parties are able to exercise any right to remedy breach of the contract.
Clause 26. Dispute resolution
1. If there is a dispute between the owner and the builder, either one must promptly give the other written notice of the dispute.
Basic explanation of clause 23.1: If there is a dispute, written notice must be given. The dispute is subject to all relevant ACT laws and the owner and CGFB must meet within 7 working days to discuss the dispute
Customer Question and Answers about clause 26.1:
Can I request that I only speak to a certain person in CGFB about the dispute?
While you can request to meet with a particular person, you cannot insist on only meeting on that term. Anyone with authority from CGFB to act in this matter are able to meet for the purposes of clause 26(1).
QAID: 861
2. Disputes must be resolved according to Territory laws that govern the resolution of building disputes.
3. The owner and the builder must meet within 7 days to discuss the matters in dispute and attempt to resolve them by negotiation, mediation or other agreed method.
Clause 27. Notices
1. A notice is received when delivered in person, transmitted by facsimile or sent by post and 2 days have passed after it is sent.
2. This does not include notices that must be sent by certified mail.
3. The owner and the builder must promptly notify each other if they change address.
Basic explanation of clause 27.2: If the owner changes address throughout the process of the project, they must let CGFB know of the change.
Clause 28. Assignment and sub-letting
1. The owner and the builder may only assign their rights and obligations under the contract, with the written agreement of the other.
Basic explanation of clause 28.1: Any variation of the contract that assigns rights and obligations must be done through written agreement.
2. The builder may sub-contract any part of the building works, but the builder remains responsible for all the building works.
Basic explanation of clause 28.2: CGFB is responsible for the building works, even if a part of the work has been done through a sub-contractor.
Clause 29. Manufacturer's warranty
The builder is not responsible for defective goods or services covered by manufacturer's or supplier's warranty.
Basic explanation of clause 29: Defective goods that are covered by the manufacturer's or suppliers' warranty are not the responsibility of CGFB.
Clause 30. Security over site
1. The owner charges the land constituting the site with the due payment to the builder of all monies that will and/or may become payable under the contract or otherwise in connection with carrying out the building works.
Basic explanation of clause 30.1: CGFB has a legal ‘interest’ in the property. The land that the site is on acts as security for the money that CGFB is entitled to under the HIA.
2. The owner irrevocably authorises and consents to the builder lodging a caveat in respect of the land consituting the site to protect the builder's interest and the charge created under the contract.
Basic explanation of clause 30.2: CGFB retains the right to lodge a caveat on the property should there be issues with the money owed. This means that the property cannot be sold or rented during this period.
Clause 31. General
1. Except as provided at law or in equity or elsewhere in the contract, none of the provisions of the contract may be varied, waived, discharged or released, except with the prior written consent of the parties.
Basic explanation of clause 31.1: All the terms of the contract are valid and cannot be changed unless there is the written consent of both parties.
2. Any provision in the contract which is illegal, void or unenforceable will be ineffective to the extent only of such illegality, voidness or unenforceability and will not invalidate any other provision of the contract.
Basic explanation of clause 31.2: Should a term of the contract be illegal or void, this does not mean that the whole contract is void, just the part that is unenforcable.
Customer Question and Answers about clause 31.2:
HIA clause 30.2 indicates that a builder can lodge a caveat, what does this mean and has it happened before?
A cavet is a notice at large that is recorded on the title of real property to protect the interest which the caveator may have on the real property. Its a claim against the property.
There is now case judgement in the ACT about caveats and we refer to: On 27 June 2013 Master Mossop handed down his decision in Adrija Pty Ltd v Mohamed & Ors [2013] ACTSC 120.
Our company has not registed a cavet on any clients' property as we have not needed to. We reserve the right to make a claim in the courts for failure to make payment for services provided in the terms of our building agreements.
QAID: 304
Question and Answers related to Housing Industry Association (HIA) building agreements and Building Contracts in the ACT
Financing residential building projects - what are the options if we want to borrow money to build?
Most customers who finance an extension, Secondary Residence or major renovation do so through three main pathways or facilities.
- Construction loans funds are drawn down to pay your builder for each stage of the project, so you pay interest only on the amount you spend. The funds will just be drawn down to a registered and insured builder and with whom you have an agreement.
- Home equity loans depend on how much your property is worth and how much you still owe to the bank. You can borrow a portion of the difference between the two, which is called equity. It means you will have a bigger mortgage and have higher repayments, and possibly a different interest rate.
- Lines of credit are like credit cards but with a lower interest than most cards, and they’re secured with a mortgage against your home or assets, allowing you to take out money up to a set limit at any time. Repayments are usually monthly as with a mortgage.
QAID: 92
Can we get other trades in to finish certain aspects of the project?
This is not our preference, but yes. We give you back the allowance or value that makes up that component.
However, where structural work or work that requires licensed trades such as plumbing or electrical work, then this will be determined on a case by case basis.
QAID: 99
How do we know what we can choose for our inclusions?
As it relates to the HIA Agreement that we enter, into we refer to items that have allowances as "Prime Cost Items". To make it very simple and clear we refer to these items as allowances. The final proposal we agree on will have your Project Proposal attached along with the HIA to provide clarity to you as the customer.
For those that are not in a design process or entering into an agreement, our design booklet has the range of options that can be selected from and the option which also allows the customer to choose their own item.
QAID: 229
Home Warranty Insurance and how that works?
The Building Act provides a statutory warranty for building work on a residential building that requires a building approval and has a cost of $12,000 or more. This does not include structures you can’t live in such as swimming pools, driveways and fences.
Under these provisions the builder warrants:
- That the residential building work has been or will be carried out in accordance with the Building Act.
- That the work has been or will be carried out in a proper and skilful way
The statutory warranty operates for:
- Six years after the completion day for the work for residential building work in relation to a structural element of a building, which includes components of external walls (including weatherproofing), and
- Two years after the completion day for the work for residential building work in relation to a non-structural element of a building
The cmpletion day is taken to be the day the work is completed or the day the contract relating to the work ends, whichever is the later.
further : https://www.planning.act.gov.au/build-buy-renovate/build-buy-or-renovate/building-101/statutory-warranties-and-insurance
QAID: 268
What is the build price and what is the total price?
The building price is the cost for the construction for the building and all the inclusions.
The total price for a project includes the building price as well as all planning costs and site works.
QAID: 132
What documents are required as proof of how the project will be funded?
You will need to provide a proof of funds (such as bank statements) or proof of finance from the banks.
QAID: 136
Is there any work that customers can undertake themselves during construction?
Yes, is the short answer. Below is a list of the types of work the customer can undertake when applicable:
- Painting
- Plastering
- Flooring and skirting
- Heating and coolling
- Kitchenette Joinery
- Wardrobe Joinery
- All demolition items listed in the site scope proposal. E.g. shed removal, removal of trees and shrubbery, concrete recycling.
QAID: 148
Do all parties need to sign the HIA Agreement?
While it is preferable for all parties to be present and sign the agreement, it is not legally essential.
In the instance that a relevant party to the agreement is unable to attend and sign the contract, a suitable way around this is to include an amendment into the contract noting the present party as a primary contact point, and the missing party as a secondary contact point, and for all final decisions to be approved by both parties.
An alternative solution is to have the missing party included into the agreement as a guarantor. This is a more complicated process than including an amendment in the agreement such as the aforementioned, and in most instances, such an amendment would be sufficient.
For more information on this, contact Christie Burt on 02 6285 7302.
QAID: 196
Can you explain allowances?
In any building project, many individual items make the end project. It is our objective to enable our customers to have control over as many of those items as practically possible.
To enable our customers to choose the items or inclusions that they want we designate a value for the component — an example of this $50 per sqm for tiles.
If the project has 60sqm of tiles allocated then the total value assigned is $3000. If the customer selects tiles that cost $30 per sqm, then the total price is $1800, and hence there is a total saving of $1200.
The customer then decides to upgrade to a granite benchtop, the total cost of which is $1500. The total price for their project increases $300 as they use the $1200 saved in tiles to offset the $1500 invested in the benchtop.
As it relates to the HIA Agreement that we enter into we refer to items that have allowances as "Prime Cost Items". To make it very simple and clear we refer to these items as allowances. The final proposal we agree on will have your Project Proposal attached along with the HIA to provide clarity and assuredness for you the customer.
QAID: 227
If we want to discuss the HIA agreement with the Housing Industry Association what do we do?
Any clients can contact them directly on the phone 1300 650 620 and reference the Turnkey Creations Membership number: 589190
QAID: 282
What are building defects and what is the difference between minor and major defects?
A problem with a building only counts as a building defect if it is a result of faulty workmanship, defective design, substandard materials or non-compliance with the structural performance requirements outlined in the National Construction Code.
Australian law differentiates between two types of defects. Anything that doesn’t make a building uninhabitable or dangerous to live in is considered a minor defect. This includes things like hairline cracks, stained walls, or loose tiles.
Major defects are those that pose a significant risk to the habitability of your building, such as the structural issues at Opal Tower, fire safety risks or a problem with waterproofing.
Source: https://jamesons.com.au/blog/property-building-defects-whos-responsible/
QAID: 297
Encumbrances, covenants and easements- Clause 4 HIA Agreement:
We have completed all the research legally available to us to lodge plans. We are confident that we can obtain planning apporvals. however, the ultimate obligation and responsibility falls with the owners to discover and disclose any encumbrances, covenants, easements or caveats on the land. This is usually found in the contract of sale.
QAID: 299
Completion time - clauses 2,6,22 - HIA Agreement. Can you explain what this means?
Completion time is the timeframe where we begin construction to practical completion.
Completion time in the HIA agreement are "Working Days".
We back this timeframe with a time guarantee that we will finish on time.
The guarantee is outlined in the project proposal and is also reflected in the HIA as Item 12 of Schedule 1.
QAID: 300
Practical completion in the HIA agreement - can you explain what this actually means?
This means when the project building works have reached the stage where we (the builder) certifies that the building works have been completed in accordance with the agreement.
Practical completion means the builder has done all that is required to enable the owner to apply for a certificate of occupancy under the agreement, notwithstanding minor omissions.
QAID: 301
What happens if we sign the HIA agreement, don't pay the deposit, but instruct or agree the builder commence works and incur costs?
You will be liable for any reasonable expenses, including staff time spent by the business. This would generally not exceed $10,000.
These terms and conditions are not conditional on approved finance.
QAID: 337
Can I change the design after we sign the HIA agreement and proposal?
We want you to have the perfect design, however ongoing revisions after we commence the inclusions and planning approvals stages result in time delays and financial costs.
Window, door, cupboard and kitchen layout changes can be easily managed in the inclusions process without time delays or design costs.
When changes to the structural footprint of the design are required, this can have significant impacts on the planning rules and the costs to construct.
It may seem straightforward to:
- move a wall 500mm to the west
- add 1 meter to the design
- change the position of the laundry
However, these changes need to be redrawn and may trigger changes to the engineering plans and implications regarding planning approvals.
We would prefer that your design is perfect, but please note that there will be associated costs and time delays if we need to take on changes as outlined above.
Any of the structural changes, e.g. move walls, add a meter to the design, relocate laundry, etc., will take 2-4 weeks in design and estimating. This is the only way to recalibrate and adjust our fixed price guarantee and ensure we will meet planning regulations and codes.
The associated fees to engage our architects and planning team equates to approximately $120per hour inclusive of GST.
If you decide that you want to initiate design changes that require structural changes, we will provide a simple time estimate of total hours. Then enter into a project variation to the original agreement.
QAID: 489
What triggers stage 1 and stage 2 in HIA agreement? When is planning invoice sent to customers?
For stage 1 (deposit invoice): this will be issued within a week of your handover meeting (this happens after the HIA is signed).
For stage 2 (planning): invoice is issued either when submitted for DA, exemption declaration or BA, depending on what the project requires.
QAID: 500
What is an automatic changeover feature and is it a valuable investment in the project?
This is regarding the water tank supply when your tank is out of water. In this case it will switch over to the mains supply. This references taps that are using grey water, they will switch to mains water when the tank is empty.
QAID: 502
Are drainage upgrades / changes discussed and consulted with the client?
The drainage upgrade is a requirement as per the plumbing codes. For attached dwelling drainage pipes can run under newly built structures provided. They are laid in UPVC, for detached structures, sewage lines will need to be diverted, meaning they cannot be under a structure. The advice will be provided by the plumber for the best route.
QAID: 503
What is a site cut? What is a site cut and fill?
A site cut is taking soil and earth away from the site to make new finished ground level.
Site cut and fill is when the material is not removed from site, but rather redistributed
QAID: 504
What are the different kinds of easements and how do they impact the design?
There are three types of easements - Electrical easement, Sewage easement and Stormwater easement.
You are unable build on top of an underground easement. Building closer than 2m from the easement will require reinforced concrete piers to protect the easement and your proposed project.
QAID: 505
In the Icon water (No load zone) diagram, why is that you can build on the no load zone area.
If you build concrete piers their footing will not exert load in the no load zone. Thereby, allowing to you to build in the no load zone. However, you will not be able to build within the pipe protection envelope (easement).
QAID 508
Many times, it states customers can choose from (example products or colours). If they want other options that are not stated, are they allowed to go with that, but it will include an extra cost.
Yes you can make your choices during the inclusions process. Whether the value goes up or down depends on the inclusions that you choose.
QAID: 509
Is the Structural Engineer a third party supplier or contractor or are they a part of CGFB?
We engage a third party qualified structural engineer.
QAID: 510
What could be the cause of a gas line needed to be moved?
If the footprint of your proposed structure interferes with your existing gas line or gas meter, it will need to be relocated. This is most common with projects in the front building zone.
QAID: 511
What is a driveway crossover?
A driveway cross over is the section between the street and the driveway. This is where your curb becomes slop.
QAID: 512
What is the HIA agreement?
HIA is the standard building agreement that we used. It was introduced by the Housing Industry Association.
QAID: 513
Is there a specific energy rating required for projects?
A minimum ERR of 6 is required for new builds. Most of our projects ERR range between 6.5-8.
QAID: 514
Is the deposit made when they give the green light to build?
You will meet with our accounts team and discuss the go ahead before any deposit is made.
QAID: 516
If the builder saw that the site was unclear, shouldn’t that have been noticed prior to construction and be include in the price?
We provide the information of what needs to be cleared in the site scope proposal.
The purpose of our site scope proposal is to provide to the client all preparation work required. We provide the option for clients to complete demolition works themselves.
QAID: 517
The stages will not be completed until they are paid for upfront?
For progress payments, the work will be completed before payment is made.
QAID: 518
Will the builder notify the client when a stage has been completed and must do a walkthrough?
Yes, the builder will notify the client when a progress stage has been complete. There is no requirement for a walk through after each stage. However, if the client would like one, they can organise this with the construction team.
QAID: 519
In schedule 1, item 9 what does completion time mean? And when does it start count?
Completion time is the time frame that we must finish your project. This is counted in working days for the construction period. The construction period begins once we have obtained approval to build and commence onsite.
QAID: 520
When the builder notifies the client of the unfinished or defective work, is that the existing work at the site or the works carried out by the builder?
The client notifies the builder of defective work of the new project, this give us the opportunity to rectify your issue.
QAID: 521
After completion, if there are any defects pointed out, how long until these defects are fixed?
In clause 23, after completion there are 65 working days where the owner must notify the builder for defects.In addition to this we provide our guarantees listed in our proposal.
QAID: 522
As stated, the builder is not responsible for goods and materials covered under manufacturing warranty, does the client sort out with the company about replacements for the material, or does the builder?
This will depend on the item, for example hot water systems, air conditioner etc we will provide your warranty information to access the manufactures warranty.
We are happy to evaluate the situation to determine how we can best help you.
QAID: 523
When does completion time start counting?
This begins 15 days from when receive building approval (stamped plans) from the private certifier.
QAID: 539
What is the builders margin and when does it apply?
The builder margin is applicable for project variations i.e., an addition of a new deck, that is not in the proposal. It is also applicable in the unlikely event of termination of the agreement.
You will have the opportunity to sign off on your variation and the cost will be provided prior work being commenced.
QAID: 540
Is this interest rate per annum?
Yes. QAID: 541
Why does it say that this item should be deleted if the owner remains on the land? What does the $1750 a week mean?
It is our time guarantee of $250 per day should a job be delayed. This equates to $1750/wk as outlined. If your project is a FPE, most cases the only area affected is the room where the link is connected. You will be able to remain in the residence.
QAID: 542
When does the progress payment for the “Project completion†get triggered? Will there be a case where I must make this payment and I am unable to make use of the property to rent, i.e., Certificate of Occupancy and use is not yet obtained
The Project Completion Invoice is triggered when you choose to take occupancy.
We will have a walkthrough with you and handover the project.
When this occurs, you will have the choice to either take occupancy, and we will rectify any defects.
Or
You may choose to wait until the defects are resolved and when they are complete, the invoice will be provided.
We will lodge the application for the Certificate of Occupancy immediately after the walk through. This is a government process which on average takes three weeks to be completed and the Certificate of Occupancy to be issued after handover. For investment properties, this is a good period for advertising your property.
QAID: 544
How does progress payments work?
For stages of your construction (stage 3 onwards) work will be completed first, then the invoice will be issued.
QAID: 545
What does it mean by security of pets entering the fenced site area?
It is the owner’s responsibility to ensure the safety of their own pet. However, we will have a site commencement meeting around a month before construction commences, in this meeting we will discuss, and address and enquiries related to your project. We can place site fencing accordingly to help.
QAID: 546
What does it mean by excavation in rock has not been included?
Excavating and rock is costly in time and resources, this is a rare occurrence in Canberra and would most likely happen should there be pre-existing in ground structures. i.e., pools and underground tanks.
QAID: 547
Floor coverings why are floor tile allowance only $35/sqm as opposed to $80/sqm?
There are additional labours and material costs for tiling. i.e., grout, spaces, and cement. The value is $45/sqm which makes the difference.
QAID: 550
If we sum up all floor covering areas, why is it less that the GFA of our new structure?
GFA includes wall floor frame areas, where floor covering is not required. Thus, the difference in area.
QAID: 551
What are provisional sums and why do I have none?
Provisional sums are for when we have items of uncertainty, we provide a fix priced agreement so therefore there is none. Unless it is a specific item requested by you as a client, for example, power meter upgrades, where value can not be determined until we receive endorsements from entities (such a Evo Energy).
QAID: 552
Who needs to sign the HIA agreement?
Preferably all parties should sign, but we can begin work as long as one homeowner has signed.
QAID: 553
Do we need a guarantor?
We do not require a guarantor.
QAID: 554
what do you normally accept as providing details of easements, covenants, encumbrances, and caveats affecting the land?
The details of any easements, covenants, encumbrances and caveats which affects the land that the property is built on need to be provided to our building team in written communication. The homeowner shall be held accountable should there be any disturbances affecting the time and price of the build that could have been avoided by providing the necessary documents.
QAID: 555
What do you require here and when do we need to provide this?
After signup – we will have an initial handover meeting, you will meet our planning, inclusions and resources team. They will guide you on the process and request the necessary documents when required
QAID: 556
This seems to be rather extreme to lodge a caveat, can we remove this?
Our company has not registered a caveat on any client’s property as we have not needed to, however we cannot cross out this clause however due to our insurance.
To mitigate this, we are happy to provide a special condition that we will come to reasonable agreed terms in pursuing for payments
QAID: 557
What does this mean and what warranties do you provide?
We are not directly responsible for the warranty of products where they carry warranty, i.e. dishwasher, ac system, rangehood, hot water system etc.
It would be unfair for us as the builder to guarantee these products that we do not manufacture.
We will still assist in the process to help you resolve issues. We have developed a warranty log system to effectively manage and communicate this with the manufacturers and suppliers.
We provide 7 years of structural warranty and 2 years of non-structural warranty.
QAID: 558
What does personal services mean in the context of formal communication?
This could be courier, or registered post, whereby the recipient is required to sign for collection.
QAID: 560
Does this mean the warranty is only 65 days?
No, this is the defect period. For example, door handles not installed properly, paint chips or light switches not working as per outlined in the services plan.
QAID: 561
If we have a project variation, can this be funded through our loan? Or do we need to pay this out of pocket?
Project variations and amendments for the projects are contemplated in the HIA. A project variation will be provided and send to your financial institute to have it included as part of the loan.
QAID: 562
Why does it say: builders margin is applicable?
This is a standard agreement, and most builders apply a margin on the prime cost items. We do not apply a margin; this is outlined in the project proposal.
QAID: 564
Do we cross this out if guarantors are not required?
We cannot edit the HIA agreement, we will cross it out as agreed
QAID: 565
What is home warranty insurance?
Home warranty insurance will cover you, should we as the builder become bankrupt or for whatever reason can not complete the work. You are covered for $85,000 per progress payment schedule.
There is the Home Warranty insurance that is:
The Building Act provides a statutory warranty for residential building work that requires approval and costs over $12,000. This does not include structures you cannot live in. i.e., swimming pools, driveways and fences.
Under these provisions the builder warrants that the building work will be carried out in accordance with the Building Act, that the work will be carried out in accordance with regulations, the approved plans, and the statutory warranty.
The statutory warranty operates for:
- Six years after the completion day for the work for residential building work in relation to a structural element of a building, which includes components of external walls (including weatherproofing), and
- Two years after the completion day for the work for residential building work in relation to a non-structural element of a building
QAID: 566
what is required from my side regarding insurance?
We have taken out home warranty insurance and public liability insurance. Owners are required to inform their insurance company regarding home and content insurance policy. We will let you know when this needs to happen.
QAID: 567
What potential damage might be caused to our driveway and what would you do to avoid/minimise this?
Potential damage may occur from skips and machinery. We will be using rubber treads for the machinery and avoid placing skips on driveway where possible. Should skips be required to be placed on driveway, boards can be placed down to avoid damage.
QAID: 568
What does it mean by practical completion?
The project completion milestone in the progress payment schedule is practical completion.
QAID: 569
Does practical completion mean Certification of Occupancy and Use? Who manages this?
The ACT government issues the Certificate of Occupancy, this process is managed the customers appointed private building certifier. It takes approximately three weeks subject to government processes and occurs after practical completion.
We engage capital certifiers; however, you have the option as the homeowner to nominate your choice of a private certifier.
QAID: 570
If we are not providing paperwork does this clause become irrelevant?
We can cross out clause 8 item 1 as we will not be receiving any plans from you.
Clause 8 item 2 will be kept as this relates to our plans that we provide.
QAID: 571
How does this work?
This is where we have a joint bank account where both the builder and the owner are signatories. We do not require this and therefore will cross it out.
QAID: 572
Do we need to purchase a survey?
No, this is already included in your project proposal.
QAID: 573
If we have a pre-existing contours survey, can we use that?
Yes, we can use pre-existing contours and detailed survey provided they are completed by a certified Surveyor, and it is in a CAD format (.dwg).
However, we may ask you to reengage your surveyor to complete contours and detailed survey, as determined by the ACT Planning requirements for approval.
QAID: 574
In relation to clause 2, what does the site mean?
The site relates to the project area where we need to complete the work. In most cases for FPE and Secondary Residences this will only be the areas immediately surrounding. You will still have access to your home.
QAID: 575
Will you put down something to protect the floor coverings when accessing the extension through the existing property for works?
Yes, we will be using heavy plastic sheets that are taped down.
QAID: 576
Given the roofing system is being attached to the existing building, this item does not cover any issues cause to the existing building from the roofing system?
The roofing system, wall system of the existing house where the connection takes place will be part of the building works, and therefore you will be covered should there be damages due to negligence or incorrect workmanship on our behalf. This is highlighted in the “Connection of Existing Building to New Building” in your project proposal.
QAID: 577
Why is the Customer Project Proposal and the HIA Agreement a different price?
The HIA is the sum of both the Customer Project Proposal and the Site Scope Proposal
e.g. Customer Project Proposal ($278,558.30) and the Site Scope Proposal ($3,919.17) = $282,477.47
QAID: 605
HIA Suggests that we confirm the builders license is current and that the license covers the services being contracted. We assume this to be the case, but can you advise us how we go about validating this?
Below is a link that allows you to search for registered builders. It will show you their license expirary date as well as the "class" of building they are allowed to partake in:
To find us, you can go to the link above and search "Turn Key Creations Pty Ltd" and "Nick Constable" who is our licensed builder.
QAID: 611
On what grounds do we not have to pay progress payments?
Progress payments must be paid as the invoice is issued. The issuing of an invoice is considered a written claim for the progress payment. The owner must make payments upon completion of the stage. For the purposes of the HIA agreement minor ommisions to completion still qualify as completion. The only grounds to not pay progress payments is if there is a significant fault in the completion that would prohibit the stage from being functional for purpose or a major omission in that progress stage.
QAID 862
If my payment is late, how much interest do I owe?
As outlined in Schedule 1 of the HIA agreement, interest on payments that are past due is set at 14%, calculated daily.
QAID: 863
What happens if I refuse to make payment?
If non-payment has occurred during the process payment section, CGFB can suspend building works through written notification. If the payment is made within 5 days of the notice, the building works can continue within a reasonable timeframe afterwoulds. If 10 days pass after the notice of breach by CGFB, the contract can be ended through notification by mail. If the contract ends the cost of the building work, any materials already ordered, the cost of leaving the site, the builders margin and any other losses are payable to CGFB.
CGFB aims to have disputes resolved as painlessly as possible, however, CGFB reserves the right to escalate non-payment to the relevant court to resolve the dispute.
QAID: 866